Employee Success Manager

Full-Time Role

About the Role

As our leader of Employee Success, you’re not just stepping into a HR role – you’re a crucial force in shaping the very essence of BOXX.  Nestled in the heart of Toronto, you’ll be the driving energy behind our global teams, ensuring they’re not just employees but enthusiastic teammates of our unique culture.

Reports to: Chief Financial Officer
Department: Culture
Positions: 1


Your Impact

  • Fuelling Growth: Armed with a solid background in HR Ops, your mission is clear – support our global teams and be the catalyst for our growth journey. Your enthusiasm will be the secret sauce in aligning our team with our ambitious business goals.
  • Values; Our North Star: Ever dreamt of being a guardian of values? Here’s your chance! Foster and nurture our unique culture, ensuring it’s not just a set of words but a living, breathing part of our everyday work life.
  • Skills for Triumph: Empower our teams with the skills they need to conquer challenges. Think of yourself as the skill-building maestro, orchestrating the development of our incredible talent.
  • Culture Accountability: Hold the mirror up – ensure we’re not just creating a culture but building a legacy! Your commitment to accountability will be the glue that binds our teams and makes us stand out for both our people and customers.
  • Digital Guardian: You’re not just here to shape our workplace; you’re contributing to our bigger purpose – making the world a digitally safer place. Your role in cultivating a culture of security awareness and cyber resilience aligns with BOXX’s commitment to digital safety.
  • Respect, Different, Grit: These are not just words; they are the essence of who we are. Respect every individual, embrace what makes us unique, and tackle challenges with unyielding grit. As our Head of Employee Success, you’ll embody these values, ensuring they echo throughout our organization, creating an inclusive, diverse, and resilient workplace.
  • Full People Lifecycle Mastery: From recruitment to talent plans, onboarding to offboarding, and everything in between – you’re the maestro of the entire people journey. Your accountability spans the entire employee lifecycle, ensuring a seamless and exceptional experience for every BOXXer.
  • Grow with BOXX: Just like our business, we want you to grow with us. Adapt, evolve, and thrive in this role as we collectively shape the future of BOXX Insurance.

What You’ll Bring

  • People Passion: Your heart beats for people, and your 3+ years’ experience in HR operations reflects that passion. If you have a degree in HR, that will give you an even greater platform to build upon.
  • Cultural Magician: You possess the magic to create a vibrant and connected culture in our hybrid workspace.
  • Skill Wizardry: Transforming teams into powerhouses? Been there, done that. Your experience in designing and implementing killer skill development strategies speaks volumes.
  • Accountability Rockstar: You’re not just accountable; you inspire others to be too. Trust and integrity are your sidekicks.
  • Adaptability Ace: Fast-paced environment? Bring it on! Your ability to adapt and evolve is your secret superpower.
  • Global Harmony: You’re not just familiar with global teams; you thrive on the diversity they bring. Inclusion is not just a word; it’s your way of life.
  • Collaboration Maestro: Team player, communicator extraordinaire – working seamlessly with others is your forte.
  • Eternal Learner: The world of HR is your playground, and you’re always on the lookout for the next big thing.

Our Commitment

BOXX provides opportunities for people who come from all paths. Our team represents a variety of backgrounds, perspectives and skills. BOXX is a place where everyone has the opportunity to succeed. We’re an Equal Opportunity and Affirmation Action employer, dedicated to fostering a diverse and inclusive workforce. If you’re excited about this role, we encourage you to apply.

Our Roots
BOXX Insurance started as an idea, a spark of innovation and a commitment to create real, positive changes for our clients and partners. Our story is one of relentless dedication to our mission to empower businesses and individuals in an increasingly digital world.

Our Global Impact
Today, we’re proud to have over 700,000 businesses, families and individuals around the world who rely on BOXX’s solutions and services. We predict, prevent and insure against cyber threats, improving the digital health of those we serve. Our growth presence reflect the trust that our clients and partners have placed in us.

Our Values
Our purpose is underpinned by our core values, which guide us in delivering on our promises:

  • Respect: We believe in the importance of respecting every individual, ensuring they are seen, heard and empowered to succeed. Our approach is always relevant, meaningful and personal. At BOXX, we’re all about people helping people.
  • Grit: We tackle challenges head-on, making an impact while keeping things simple. We actively listen, take action and hold each other accountable to support our fellow BOXXers and customers in achieving success.
  • Different: We celebrate and embrace what makes us unique. We reach across roles, borders and boundaries to help each other learn, grow and succeed. By doing so, we fuel innovation and deepen connections because being different makes us better.

BOXX embraces a hybrid work environment with a flexible policy that empowers our employees to decide what is best for their own health and wellbeing. We’re committed to continuing this environment into the future.

About BOXX Insurance

With offices in Toronto, Miami, Zurich, Dubai and Mumbai, BOXX Insurance is an award-winning global cyber protection and insurance provider underwritten by Lloyd’s. We’re not a typical company, and that’s by design. Our journey began with a vision of making the world a digitally safer place­–and we’ve come a long way since then.

We’re waiting to hear from you

If you have what it takes to join our growing team, get in touch. We'd love to hear from you!