BOXX CyberSafe
Terms & Conditions

CURRENT VERSION: March 29, 2023

This schedule describes and sets out the Terms and Conditions (“Terms”) of BOXX CyberSafe as provided by BOXX Insurance (hereafter “BOXX”, “we” or “us”). Unless otherwise noted, these Terms shall apply whether you have paid for BOXX CyberSafe directly or through one of our partners for your benefit.  Along with the Privacy Policy (the “Privacy Policy”), these Terms govern the use of and access to Services offered by BOXX.  By agreeing to these Terms, you are also agreeing to our Privacy Policy.  

This schedule and all referenced agreements set out herein, together with your Confirmation, shall form the entire agreement between BOXX and you. In the event of any inconsistency between the Terms and the Confirmation (such as specific or unique modifications to these Terms), the Confirmation shall govern how we service you under BOXX CyberSafe.    

Coverage begins when you receive your Confirmation and continues for the term specified in your Confirmation. 

The “Confirmation” is a notification confirming that your BOXX CyberSafe is active and to welcome you to the service. Please note that the Confirmation does not refer to any email notifications from any other third parties in relation to BOXX CyberSafe. The Confirmation is only issued after you have purchased BOXX CyberSafe. Please refer to section 1 below if you have not completed your purchase. 

1. Purchasing BOXX CyberSafe

1.1 By purchasing and using BOXX CyberSafe, you unconditionally accept and agree to be bound by these Terms.  BOXX may change these Terms from time to time. If you do not agree to these Terms, you shall immediately stop using BOXX CyberSafe and notify us at 

1.2 These Terms only govern the relationship between us and you. The dealings between you and any other third party are not governed by these Terms. 

1.3 If you are purchasing BOXX CyberSafe on behalf of a corporate entity or another individual (the “Principal”), you represent and warrant that you have been validly authorized to (a) purchase BOXX CyberSafe on behalf of the Principal, and (b) agree to and bind the Principal to these Terms. You shall ensure that the Principal complies with all the terms and conditions in these Terms. Any breach of these Terms by a Principal shall be deemed to be a breach by you of these Terms. Any reference to “you” or “your” as used in these Terms shall include any and all Principals. 

1.4 To complete your purchase of BOXX CyberSafe you consent to the following details to be shared with BOXX by and or their appointed representatives: 

  • Your full name; 
  • Your mobile phone number; 
  • Your email address (where available). 

You should receive Confirmation immediately after you have successfully completed your purchase. If you have not received Confirmation that your services are active or have difficulties in the registration process, please reach out to us at 

2. General Coverage of BOXX CyberSafe

During the BOXX CyberSafe Term, you shall have access to:

a) BOXX Identity monitoring;
b) BOXX Digital Risk Assessment;
c) BOXX Online safety awareness and training

3. What is Not Covered Under Your BOXX CyberSafe

BOXX specifically DOES NOT warrant that the BOXX CyberSafe is sufficient for any legal, regulatory and/or compliance obligations applicable to you under the relevant laws that arise in the event of a Cyber Security Incident.  Among other reasons, this is because there are many types of Cyber Security Incidents. We advise all our members, in the event of a Cyber Security Incident to obtain legal advice as to its legal and/or compliance obligations under the applicable laws. 

4. Your Consent to Monitoring Services


4.1 We will provide monitoring services of the email address and mobile phone number you provide. 

4.2 Confidentiality.  We will maintain strict confidentiality regarding your data and information in accordance with our Privacy Policy, including the results of any monitoring. We will not disclose any information to any third party without your prior written consent. 

4.3 Your Consent.  You acknowledge that by purchasing BOXX CyberSafe, you agree that the provision of any monitoring is in accordance with these Terms

5. Your Responsibilities


5.1 Your Cooperation: To receive service or support, you agree to (i) your name, email address (where available) and mobile phone number registered with being provided to BOXX, and (ii) to adhere to any reasonable requests and instructions we may provide to you in our professional discretion and expertise. 

5.2 General Warranties: (a) You agree that your purchase of BOXX CyberSafe, your agreement to these Terms, and your performance of your obligations under these Terms will not and are not likely to (i) result in a breach of, or give any third party a right to terminate or modify or result in the creation of any encumbrance under any agreement, license or other legal instrument or (ii) result in a breach of any applicable laws, order, judgment or decree of any court, government agency or regulatory body to which you are a party or your assets are bound.  (b) You agree that except as expressly provided under these Terms or the other terms and conditions referenced herein, there are no conditions, warranties or other terms binding on you and us with respect to the services contemplated under these Terms. Any condition, warranty or other term in this regard that might otherwise be implied or incorporated under these Terms whether by the applicable laws or otherwise is, to the maximum extent permitted by applicable laws, excluded from these Terms. 

5.3 Your Use.  You shall, (a) use BOXX CyberSafe in full compliance with these Terms; (c) use BOXX CyberSafe in accordance with all applicable laws and government regulations (including any local laws to which you are subject); (d) not make BOXX CyberSafe available to any unauthorized third party, and promptly inform BOXX in the event of any suspected unauthorized access to or use of BOXX CyberSafe; (e) not create or attempt to create any substitute service or service similar to BOXX CyberSafe, by use of, reference to or access to, BOXX CyberSafe or any of BOXX’s Intellectual Property Rights; (f) not sell, lend out, lease, transfer, assign, sublicense, distribute or permit access or use of BOXX CyberSafe, or any part thereof, to any third party without our prior written approval; (g) not interfere with, or disrupt the integrity or performance of BOXX CyberSafe or any third party data contained therein; (h) not attempt to gain unauthorized access to BOXX CyberSafe or its related systems or networks; and (i) not decompile, disassemble, or reverse-engineer the software included in BOXX CyberSafe, subject to what follows from applicable law. 

5.4 Your Indemnity.  (a) You expressly agree and acknowledge that in the course of any service provided, BOXX is reliant on your obligations, representations and warranties set out in this Section 5 to ensure that among others, we are not perpetuating wrongful acts.  (b) You agree to promptly indemnify, defend and hold harmless BOXX and its officers, employees and agents (“BOXX Personnel”) from any and all losses incurred by BOXX or BOXX Personnel arising directly or indirectly from or in connection with or relating to breach of (i) Sections 4 to 5.4, (ii) fraud, (iii) willful misconduct or (iv) willful negligence by you. 

6. Limitation of Liability

To the maximum extent permitted by applicable laws, BOXX and BOXX Personnel or those working on our behalf , will under no circumstances be liable to you for any indirect or consequential damages, including, but not limited to, the costs of recovering, reprogramming, or reproducing any program or data or the failure to maintain the confidentiality of data, any loss of business, profits, revenue or anticipated savings, resulting our obligations under BOXX CyberSafe and/or these Terms.   

 To the maximum extent permitted by applicable laws, the limit of BOXX and any BOXX Personnel (including those working on our behalf)’s liability to you and any subsequent owner arising under this BOXX CyberSafe and/or these Terms shall not exceed the original price paid for BOXX CyberSafe (whether by you or a third party).   

We will not be held liable for any direct, indirect, or incidental damages resulting from monitoring, provided it is conducted in accordance with the terms of this agreement. 

7. Termination

All requests for cancellations and refunds are handled by  You should contact directly to request a cancellation or refund. 

8. Intellectual Property Rights

8.1 “Intellectual Property Rights” means Intellectual Property Rights means all copyrights and related rights, design rights, registered designs, patents, trademarks and service marks (registered and unregistered), trade secrets, database rights, know-how, rights in confidential information and all other intellectual property rights throughout the world for the full term of the rights concerned, including any derivative works incorporating any of the foregoing that may be created or developed in connection with these Terms. 

8.2 All Intellectual Property Rights subsisting in, and relating to or arising out of BOXX CyberSafe, including all software, technology and content, are owned by and vest in BOXX and/or its licensors, including all developments and enhancements made to the aforementioned. You acknowledge and agree that no rights, title, or interest in or to BOXX CyberSafe or any related BOXX Intellectual Property Rights are assigned or transferred to you under these Terms. 

8.3 The monitoring results generated under the Agreement are your data and shall be owned by you, however excluding any BOXX or open-sourced Intellectual Property Rights included therein (including but not limited to software, copyrighted works, know-how and trade secrets.  

8.4 You grant to BOXX a non-exclusive, sub-licensable, royalty-free, worldwide, perpetual and irrevocable license to freely use any data generated as a result of your use of BOXX CyberSafe, in anonymized and aggregated form only, for commercial purposes including sharing with any third parties, provided that your confidentiality is maintained, and such material is disclosed in a form which is not capable of being reverse engineered. 

8.5 If you submit feedback about BOXX CyberSafe to BOXX, including comments and ideas on how to improve the foregoing, all such feedback will constitute confidential information of BOXX and will be the sole and exclusive property of BOXX. You hereby irrevocably assign and transfer to BOXX all your rights, title and interest in and to all feedback including all Intellectual Property Rights therein. 

9. General Terms

9.1 BOXX may subcontract or assign performance of its obligations to third parties but shall not be relieved of its obligations to you in doing so. 

9.2 BOXX is not responsible or liable for any failures or delays in performing our obligations under these Terms or BOXX CyberSafe that are due to events outside of our reasonable control. Such events specifically include (but are not limited to) acts of war and terrorism and any cyber operations carried out in the course of war or terrorism. These would include cyber operations that have been attributable to a state or terrorist group (or those acting on their behalf) by reputable sources or where there is reasonable evidence to imply such attribution. Reputable sources include but are not limited to the defending or victim state or industry leading open-source intelligence sources such as the US National Institute of Standards and Technology (NIST). 

9.3 You agree that any information or data provided to BOXX under the purchase process of BOXX CyberSafe is not confidential or proprietary to you. Further and/or separate to the foregoing, you agree that BOXX may collect and process data on your behalf when we provide our Services. This may include transferring your data to affiliated companies or service providers. Notwithstanding the generality of the foregoing, our use of data (and any personal data) is further detailed in and shall always be in accordance with our Privacy Policy. 

9.4 We have security measures, which should protect your data against unauthorized access or disclosure as well as unlawful destruction. You will be responsible for the instructions you give to us regarding the processing of data in the event of a Cyber Security Incident, and BOXX will seek to comply with those instructions as reasonably necessary for the performance of our services and obligations under these Terms and BOXX CyberSafe. 

9.5 These Terms and the other terms and conditions referred to herein, and the Confirmation, shall prevail over any conflicting, additional, or other terms of any purchase order or other document, and constitute yours and our entire understanding with respect to BOXX CyberSafe.‍ 

9.6 We reserve the right to change, modify, or amend these Terms at any time to reflect changes in our practices and service offerings.  If we modify our Terms, such changes will be effective upon posting.  It is your obligation to check our current Terms for any changes.   These Terms may only be modified in writing.  Any ambiguities in the interpretation will not be construed against the drafter. 

9.7 Our Services, including our website, are intended only for users over the age of eighteen (18).  We do not target our Services to minors, who are under thirteen (13) (or a higher age threshold where applicable). You agree that you are not under thirteen (13) years of age.  We do not intend to collect or process any information from anyone under the age of thirteen (13).  If we become aware that a user is under thirteen (13) (or a higher age threshold where applicable) and has provided us with information, we will take steps to comply with any applicable legal requirement to remove such information.  Contact us if you believe that we have mistakenly or unintentionally collected information from a person under the age of thirteen (13). 

9.8 Jurisdiction: We control and operate Services from our headquarters in Canada and the Content and features may not be appropriate or available for use in other locations. As such you agree that all matters relating to the access to, or use of, this Service shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without reference to its conflict of laws principles, and that you will comply with all such applicable laws. Any dispute between us and you or any other person arising from, in connection with or relating to this Service, these Terms, any transaction through this Service or any related matters must be resolved before the Courts of the Province of Ontario, Canada, and you hereby irrevocably submit and attorn to the exclusive jurisdiction of those Courts in respect of any such dispute.