Cyber Security Lead

Requirements

Responsibilities

• Predict and prevent cyber attacks by interpret security scan results (ASM, DynaRisk, Dark Web Monitoring) and make tailored recommendations.
• Proactively reach out to clients about cyber security improvements and steps that can be taken to prevent cyber attacks.
• Support tabletop exercises with internal teams and clients.
• Serve as the first point of contact during cyber events, leading initial triage, scope assessment, and client communication.
• Contain, document, and help eradicate threats such as ransomware, business email compromise, data exfiltration, and credential stuffing attacks.
• Engage and coordinate breach response vendors: digital forensics, legal counsel, crisis comms, and threat monitoring providers.
• Guide clients through technical and procedural recommendations pre- and post-breach.
• Contribute to BOXX’s IR playbooks, escalation matrix, and decision trees.
• Collaborate with Claims Specialists to support coverage and documentation.
• Escalate major incidents to the Head of Hackbusters and Claims Officer.
• Track threat actor behaviour and emerging risks, contributing to threat intelligence summaries.

Skills & Qualifications

• 1-5 years of experience in incident response, cybersecurity operations, or DFIR.
• Knowledge of ransomware tactics, email compromise investigations, and endpoint analysis.
• Experience in responding to real-world incidents, especially for SMBs.
• Clear communication skills for both technical and non-technical audiences.
• Bonus: Familiarity with IR platforms, managed EDR tools, cyber insurance environments, or certifications like GCIH, GCFA, CEH, CISSP.
• Fluency in French and/or Spanish is a plus.

Our Commitment

BOXX provides opportunities for people who come from all paths. Our team represents a variety of backgrounds, perspectives and skills. BOXX is a place where everyone has the opportunity to succeed. We’re an Equal Opportunity and Affirmation Action employer, dedicated to fostering a diverse and inclusive workforce. If you’re excited about this role, we encourage you to apply.

Our Roots
BOXX Insurance started as an idea, a spark of innovation and a commitment to create real, positive changes for our clients and partners. Our story is one of relentless dedication to our mission to empower businesses and individuals in an increasingly digital world.

Our Global Impact
Today, we’re proud to have over 700,000 businesses, families and individuals around the world who rely on BOXX’s solutions and services. We predict, prevent and insure against cyber threats, improving the digital health of those we serve. Our growth presence reflects the trust that our clients and partners have placed in us.

Our Values
Our purpose is underpinned by our core values, which guide us in delivering on our promises:

• Respect: We believe in the importance of respecting every individual, ensuring they are seen, heard and empowered to succeed. Our approach is always relevant, meaningful and personal. At BOXX, we’re all about people helping people.
• Grit: We tackle challenges head-on, making an impact while keeping things simple. We actively listen, take action and hold each other accountable to support our fellow BOXXers and customers in achieving success.
• Different: We celebrate and embrace what makes us unique. We reach across roles, borders and boundaries to help each other learn, grow and succeed. By doing so, we fuel innovation and deepen connections because being different makes us better.

Locations
BOXX embraces a hybrid work environment with a flexible policy that empowers our employees to decide what is best for their own health and wellbeing. We’re committed to continuing this environment into the future.

* This position is 100% remote anywhere in North America!