Financial advisors and wealth management firms are a prime target for cyber criminals as they have rich client data. These cyber prevention strategies make them harder to hit.
In financial management, trust is the real currency. And right now, cyber criminals are coming for it.
The financial impact is hard to ignore. IBM reports data breach costs climbed more than 10% in the past year, with Canadian organizations now losing $6.9 million on average to data breaches. Those costs are highest in the financial sector, reaching nearly $10 million last year.
This isn’t just a “big enterprise” problem either. Canadian SMEs face average breach costs of $220,000, a hit many advisors and firms won’t recover from.
And thanks to AI, attackers are getting better at what they do. Microsoft reports AI-powered phishing drives 54% click-through rates vs. 12% for standard attempts, making scams more believable and much easier to scale.
“For financial management advisors and their firms, it’s a clear warning that reflects just how valuable financial data is to cyber criminals,” says Neal Jardine, BOXX Insurance’s Chief Cyber Intelligence and Claims Officer.
“Cyber attacks are no longer a fringe issue or a ‘tech problem’,” he adds. “And the risk is bigger than a bill. Once client trust is broken, the book of business begins to erode fast.”
More than a quarter of the 500 Canadian cyber security professionals surveyed by CIRA last year reported the cyber attacks they suffered had hurt their organization’s reputation and cost them customers.
The good news is that financial management advisors and firms don’t need a massive security team to reduce digital risks. A prevention first approach, supported by the right cyber insurance and proactive protection tools, can help reduce cyber exposure, respond faster and protect clients.
“Cyber criminals go where the payoff is high and financial advisors are like a gold mine of data,” says Jardine.
Think about what flows through a wealth management business every day: from client identity data and tax files to banking information and money movement tied to time-sensitive requests.
And the potential damage from having any one of those assets compromised is not only operational. “Imagine being a financial advisor having to send a notice to clients saying all their information is now available on the dark web. It’s a surefire way to harm an advisor’s or firm’s reputation,” Jardine says.
Financial management advisors and their firms have always dealt with sensitive information, so why are their cyber risks bigger than ever?
Today’s businesses increasingly rely on ecosystems of cloud platforms, IoT devices and third party systems. That interconnectedness is efficient but it also creates exponential risk.
One of the biggest new risks is a business’ growing attack surface that also extends across their entire supply chain, Jardine says.
“Every internet-facing asset connected to a wealth management advisor or firm creates a ‘digital doorway’ for cyber attackers to exploit, including websites, VPNs, cloud services, remote access portals, shadow IT and even third-party vendors,” Jardine explains.
Over 53% of Canadian businesses experienced a cyber event in the past 12 months, with 58% of these events linked to supply chain or third-party vendors.
Even strong internal controls like traditional end-point protection don’t eliminate exposure if a third-party becomes the path of least resistance.
Financial management advisors and their firms need robust attack surface management and dark web monitoring that protects their entire supply chain.
Cyber attacks against financial and wealth managers don’t all look the same. Sometimes it’s loud and disruptive, like ransomware that locks up systems and brings business to a halt.
Ransom demands in cyber incidents are often significant, frequently benchmarked at a percentage of an organization’s annual revenue. In some cases, initial demands can reach eight figures and, even when reduced through negotiation, remain well beyond what many organizations could realistically absorb.” explains Jardine
Jardine tells of another case where an advisor client processed a $20,000 withdrawal request only to learn the client never sent it. BOXX found the client’s email had been compromised via a phishing link and the request came from an email address that was just one letter off.
Beyond the immediate loss, these scams can trigger longer-term fallout too, including data theft, identity fraud and lawsuits.
Whether it’s ransomware, malware, phishing, fraudulent fund transfers, email compromise or distributed denial-of-service disruptions, protecting financial management firms from rising cyber threats has never been more important.
Lock down identity
Make transaction verification non-negotiable
Review backup and retention policies
Attack Surface Management
Supply chain hygiene
Train wealth advisors on cyber security best practices
Cyber insurance is most valuable when it helps businesses in two ways: reducing the odds of an incident by predicting and preventing them and making response and recovery faster when something happens.
That’s why more financial management firms are looking beyond “cyber coverage only” and asking a practical question: What do we get before and during an incident, not just after a claim starts?
“At BOXX, we believe prevention is always better than loss. Our BOXX Hackbusters® team provides 24/7 monitoring and containment, preventing over 80% of incidents before they ever become claims,” Jardine says.
1. Fast access to human experts: When an advisor’s inbox is compromised or a client request looks suspicious, speed matters. Look for a policy that includes access to breach experts, incident response and containment, and forensics and legal support.
2. Coverage that matches how advisors can get hit: In wealth management, the big exposure areas tend to include:
3. Support for supply chain risk: If a cloud outage or supplier incident affects operations or data, clarify how the policy responds and how it will help navigate the fallout.
4. Embedded prevention tools: Leading cyber insurers combine proactive prevention services and tools with coverage for comprehensive protection. BOXX’s all-in-one solution includes always-on Cyberboxx® Assist services in eachpolicy, with tools like Attack Surface Management and Dark Web Monitoring to help spot exposures early so they can be addressed them before they become an incident.
“Wealth management businesses and their advisors don’t have to face today’s cyber risks alone. BOXX is here to help,” Jardine says.
Cyber risk is now a day-to-day reality of running a wealth management firm.
AI is helping cyber criminals scale more convincing scams and as the digital ecosystem grows, so does the exposure across the vendors and tools a firm relies upon. This increases the odds of a successful incident that can disrupt operations, drive up response and claim costs, damage reputation and cost clients.
Firms that stay ahead make prevention part of how they operate. They reduce exposure, put clear controls in place and work with an insurance partner that helps them predict, prevent, respond to and recover from today’s cyber threats.
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