Directors and Offices (D&O) can be held liable for cyber risks – that’s why they need a comprehensive cyber insurance policy.
As cyber threats escalate, businesses – in particular their directors and officers (D&Os) – must stay ahead of evolving risks to protect themselves and their organizations from financial and reputational damage.
New research from Willis Towers Watson (WTW) shows nearly 80% of North American D&Os consider cyberattacks, including extortion, and data loss extremely significant risks to their organization.
Cyber-related events, such as data breaches, ransomware attacks and regulatory failures – are increasingly leading to D&O lawsuits that can run into millions of dollars in damages. These lawsuits can be filed by shareholders, regulators, customers or employees, alleging that D&Os failed in their fiduciary duty to protect the company from cyber threats.
“Cyber risk has become a business-critical concern that directly impacts corporate leadership, making it essential for directors and officers to understand how digital threats can affect their organizations and their own personal liability,” says Neal Jardine, BOXX’s Global Director of Cyber Risk Intelligence.
More than 75% of North American D&Os worry about whether their D&O insurance covers cybersecurity risks.
“Given the nature of cyber risk today, it’s a legitimate concern,” says Phil Baker, Chief Underwriting Officer at BOXX. “Directors and officers need to be aware that their D&O Insurance policy won’t be enough to protect the business from all cyber-related claims. It’s critical for leadership teams to understand how their D&O Insurance policy will respond to a cyberattack – and where there may be gaps that leave them vulnerable to financial and reputational damage,” he says.
Robust cyber risk management should be top of mind for D&Os, adds Erik Tifft, Head of Products at BOXX. “This means complementing D&O coverage with a comprehensive cyber insurance and security solution – something D&Os can’t afford to overlook.”
The global cybercrime economy is now the third-largest economy in the world, with damages projected to reach $10.5 trillion annually in 2025.
Globally, cyberattacks surged by 30% in Q2 2024, with organizations each facing 1,636 attacks per week.
This staggering growth underscores why cyber risk is no longer just a technology concern but a critical governance issue for corporate leadership.
In 2025, the average cost of a data breach is expected to surpass $5 million.
It takes security teams an average 277 days to identify and contain a data breach – even longer if it involves stolen credentials.
Despite this, the World Economic Forum’s Global Cyber Security Outlook 2024 reports only 25% of small-to-medium businesses (SMEs) have cyber insurance and 75% of large organizations have a cyber policy.
Cybercriminals are increasingly leveraging Artificial Intelligence (AI) to launch hyper-realistic, personalised cyberattacks that are more convincing – and successful – than ever, says Jardine. Deepfake technology is also increasingly being leveraged in cyber extortion scams against executives and their employees.
And, since 90% of all cyber incidents are the result of human error – like using weak passwords or clicking on bad links – D&Os have to think about the threat from within as well, adds Jardine.
The rise of Shadow AI – in which employees use Generative AI like ChatGPT without permission, is leading to increased data breach, leaks and compliance violations risks. Recent research shows over 60% of employees are using GenAI without their security team’s knowledge.
“Prevention is far better than recovery,” says Jardine. “The faster a business can detect, contain and recover from a cyber incident, the lower the damage.”
But the growing cybersecurity skills gap is making this harder than ever.
Globally, there’s a shortage of more than 4 million cyber professionals, with 67% of organizations reporting a skills gap in cybersecurity, according to The World Economic Forum’s Global Cybersecurity Outlook 2025.
“The shortage doesn’t just impact recovery – it also makes it harder to implement proactive security measures that could predict, prevent and insure against breaches in the first place,” says Tifft, emphasizing the need for businesses to partner with an insurance provider that offers expert pre- and post-breach services and support, such as BOXX’s Hackbusters and vCISO team.
Lawsuits over data breaches are becoming a permanent fixture in the legal landscape.
Cyberattacks – often enabled by weak cybersecurity, cover-ups or preventable errors – have cost companies like Uber, Home Depot, Meta, T-Mobile and others a total of $4.4 billion in data breach fines and penalties settlements so far.
In 2024 alone, some of the largest class action settlements by directors & officers in history were recorded, totalling $560 million across major breach cases.
It’s no wonder 63% of D&Os surveyed by WTW in 2025 included civil litigation and third-party claims among their top significant concerns.
A cyberattack can have serious legal and financial consequences for a company’s leadership. Baker outlines key scenarios where directors and officers could face lawsuits:
While some D&O policies include limited cyber-related coverages via endorsements or small cyber sublimits, it’s rarely enough to provide comprehensive protection, explains Baker. “A small cyber endorsement is often added just to prevent a larger claim from being argued under the D&O policy – even when the cyber incident leads to a governance related lawsuit. This is not sufficient for real cyber exposure today.”
In fact, some D&O insurers will exclude cyber-related claims if the company doesn’t also have a separate cyber insurance policy – especially for companies that handle a lot of personal data.
Unlike a dedicated cyber policy, D&O insurance does not typically cover:
“Cyber liability insurance plays a crucial role in covering regulatory fines and penalties that may arise from a cyber incident, offering third-party protection that is often excluded or insufficient in a standard D&O policy,” adds Jardine. “Lawsuits stemming from a cyber breach can be incredibly costly and drag on for years, making cyber liability coverage essential for handling legal defense costs. For small businesses, the PR coverage included in cyber insurance can be particularly valuable, helping to mitigate reputational damage and rebuild customer trust after an attack.”
To mitigate risk, corporate leaders need to take a proactive and comprehensive approach to cybersecurity.
Share stories of teen victims: Discuss cases of other youth who’ve been victimized with your kids. It’s an opportunity to model empathy and support while demonstrating to your young person that you know these crimes are happening. Be gentle and look for signs of distress during the conversation. It’s heavy—for everyone—but try not to be over emotional or fearful. If you can play it cool, your teen may open up about their experiences or concerns. This is a good time to encourage them to talk to someone if they witness bullying of any kind.
As cyber threats continue to escalate, D&Os need to recognize that cybersecurity is part of their fiduciary duty. With regulatory scrutiny increasing and lawsuits on the rise, now is the time for corporate leadership to take action and protect themselves and their companies from cyber exposures.
Taking a proactive approach to cyber risk management means securing a standalone cyber insurance policy that complements D&O insurance.
Beyond providing financial protection, a comprehensive cyber insurance policy with built-in cybersecurity services and support can help leadership teams not only meet regulatory requirements, but also strengthen their defenses against evolving threats.
“It’s not just about having coverage – it’s about improving your security posture,” explains Baker. “It’s critical for leadership to prove they are taking the necessary steps to prevent a cyber related D&O claim.”
By working with a cyber insurance provider that integrates pre-breach risk management services, 24/7 breach response, and expert cybersecurity support, D&Os can demonstrate due diligence, reduce personal liability and ensure their company is prepared for cyber threats in 2025 and beyond.
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